What a fantastic way to ring in the New Year! We were just steps away from some of the famous hells and had a stunning view from our room that made for a perfect celebration. Plus, the local cuisine was incredible, especially the fresh seafood at dinner. The staff was super friendly and treated us like family throughout our stay!

I liked hotel's absolutely perfect location!!

location: the hotel was right by the train station, taxi, and myoban onsen. there was lots of food for breakfast, it was amazing. the staff was very very helpful, and the service was excellent.

A posh non-smoking place full of Asian delights. Kids? Inform them! Front desk never sleeps. Free Wi-Fi for my cat videos. Hot springs and a gym to work off the Chestnut Pudding. Amazing views! But those worn-out pillows? Really?

I just adore feeling ancient charm in outdated establishments.

Our room was unexpectedly spacious and cozy, making us feel right at home. the private onsen was a total game-changer for relaxation after a long day exploring Beppu. Being next to the famous Beppu Jigoku Meguri Hells Tour was a bonus!

The breakfast had limited options, but hey, that house-made pudding was a winner!

Kannawaen is a high-class hotel with a breathtaking view over the city from its private bedroom onsen. the service was excellent, and the localization in the middle of the famous jigoku onsens was ideal. Spending 500 USD for a night was completely worth it - a truly luxurious experience.

Small dinner portions. No complaints.

We loved the spacious room with both indoor and outdoor baths. the staff was super friendly, and the kids loved the rubber duck! the food was fantastic, especially the teppanyaki dinner, and the location was perfect for exploring the nearby hells.

Felt totally relaxed; everything was a breeze!

The staff here are helpful, the location is stunning and magnificent, within a short walk to Boiling Hell Hot Springs, and you can enjoy being by the sea.

The location was perfect, just a short walk away from the stunning blue hot spring. The staff were incredibly welcoming and helpful, making our experience even more enjoyable. The facilities were top-notch, with everything being new and spotlessly clean. Our room had all the amenities we needed, including a large and comfortable bed. We were pleasantly surprised by the in-room onsen, which was a nice touch. The public onsens were also beautiful and relaxing. this place exceeded all our expectations and was definitely our favorite accommodation during our trip.

Highly recommended to anyone looking for a comfortable and luxurious hotel experience.

We stayed in a stunning location near Boiling Hell Hot Springs with helpful and patient staff providing great advice.

Private onsen, welcoming staff, new facilities, close to attractions, high-quality food

Everything was spot on.

Our weekend getaway was exceptional! The free shuttle service made getting around very easy, especially since it was close to some great attractions. The complimentary fruit platter in our room was a welcome surprise upon arrival. we loved the in-room hot spring bath - it was the perfect spot to relax after a long day of sightseeing.

That it was a bit difficult to find the hotel; however, the staff were more than helpful in directing us to the correct location.

We had an amazing stay at this hotel. Cleanliness was exceptional, with spacious rooms and comfortable beds. The hotel facilities were great, including private and public onsens, and a panoramic view. The staff was friendly, accommodating, and provided excellent service. Additionally, the breakfast was delicious, offering a variety of traditional Japanese cuisine.

Nothing, it is perfect.

Enjoyed the complimentary Christmas activities and presents, as well as the festive decorations around the hotel. the location was perfect, with many attractions and restaurants nearby. Best of all was the private open-air bath, perfect for relaxation after a long day of sightseeing.

The hotel is quite far from the city center and train station, which made transportation a bit difficult. the food in the hotel restaurants was quite expensive.

The hotel's location was great, with a famous hot spring just a short walk away. the staff at the front desk were welcoming and helpful. the room was spacious, clean, and comfortable, with modern facilities. the open-air bathtub provided a relaxing experience, and the breakfast was superb.

The water supply system in the hotel seemed to be problematic. Some guests experienced a lack of hot water which led to inconveniences.